{"code":20000,"msg":"Access successful from Redis","data":{"pc":[{"moduleCode":"support-page-Convenient-Services","dataString":"default","langCode":"en","channelType":"0","pid":0,"updateTime":1767163836000,"sort":1,"title":"Convenient Services","type":0,"theContent":[{"imageId":40,"isPopularServices":"1","dataString":"default","langCode":"en","icon":"icon-FAQ","link":"/support/faq","pid":0,"updateTime":1686727718,"sort":1,"title":"FAQ","type":0,"createTime":1657764264,"deleteStatus":0,"imageUrl":"https://eimou-website.s3.ap-south-1.amazonaws.com/62E33EC55371B.jpg","fontAlign":"left","linkType":1,"id":1,"status":1},{"imageId":40,"isPopularServices":"1","dataString":"default","langCode":"en","icon":"icon-a-WarrantyPolicy","link":"/policy#warranty-policy","pid":0,"updateTime":1767162043,"sort":4,"title":"Warranty Policy","type":0,"createTime":1657764264,"deleteStatus":0,"imageUrl":"https://eimou-website.s3.ap-south-1.amazonaws.com/62E33EC55371B.jpg","fontAlign":"left","linkType":1,"id":4,"status":1}],"createTime":1682239888000,"deleteStatus":0,"fontAlign":"left","id":1,"publishStatus":"1","status":1},{"moduleCode":"support-page-FAQ","dataString":"default","langCode":"en","title1":"Expert Guidance at Your Fingertips","channelType":"0","pid":0,"updateTime":1686727933000,"sort":3,"title":"FAQ","type":0,"url":"/support/faq","theContent":[{"dataString":"default","langCode":"en","faqNId":2,"pid":0,"updateTime":1714014336,"sort":70,"title":"How to set up my camera？","type":0,"content":"

If you want to set up your camera, please follow the steps as below.

Please note: ensure the distance between the camera, mobile phone, and router is within 30cm during the configuration procedure.

1. Tap \"+\" to scan the QR code of the label and tap \"Next\".

2. Connect the phone to the camera's hotspot signal named that begins with \"DAP\".

3. Tap the WiFi that you want to connect to.

4. Enter the WiFi password and tap Next.

5. Wait for the connection.

6. Added successfully.

","lechengAppShowStatus":1,"createTime":1666669063,"deleteStatus":0,"imouPcSupportLechengAppLeftSideId":54,"fontAlign":"left","id":60,"status":1},{"dataString":"default","langCode":"en","faqNId":2,"pid":0,"updateTime":1713769429,"sort":75,"title":"How to share my cameras with others？","type":0,"content":"

1. Reach \"Share Device\" on the home page.

2. Tap '+' and input the email address you want to share the device with. Or you can share by QR code.

3. Special permissions for the shared user.

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1. For 2MP resolution cameras, a 32g memory card can be used for 3 days;

2. For 4mp resolution cameras, a 32g memory card can be used for 1.5 days;

3. When the storage is full, historical video records will be replaced by new videos in chronological order automatically.

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If you want to set up your camera, please follow the steps as below.

Please note: ensure the distance between the camera, mobile phone, and router is within 30cm during the configuration procedure.

1. Tap \"+\" to scan the QR code of the label and tap \"Next\".

2. Connect the phone to the camera's hotspot signal named that begins with \"DAP\".

3. Tap the WiFi that you want to connect to.

4. Enter the WiFi password and tap Next.

5. Wait for the connection.

6. Added successfully.

","createTime":1666669063,"deleteStatus":0,"fontAlign":"left","id":60,"status":1},{"dataString":"default","langCode":"en","faqNId":2,"pid":0,"updateTime":1713769429,"sort":75,"title":"How to share my cameras with others？","type":0,"content":"

1. Reach \"Share Device\" on the home page.

2. Tap '+' and input the email address you want to share the device with. Or you can share by QR code.

3. Special permissions for the shared user.

","createTime":1666669196,"deleteStatus":0,"fontAlign":"left","id":61,"status":1},{"dataString":"default","langCode":"en","faqNId":2,"pid":0,"updateTime":1713769500,"sort":85,"title":"How to select memory card capacity?","type":0,"content":"

1. For 2MP resolution cameras, a 32g memory card can be used for 3 days;

2. For 4mp resolution cameras, a 32g memory card can be used for 1.5 days;

3. When the storage is full, historical video records will be replaced by new videos in chronological order automatically.

","createTime":1666669538,"deleteStatus":0,"fontAlign":"left","id":63,"status":1}],"createTime":1682239972000,"deleteStatus":0,"fontAlign":"left","id":12,"publishStatus":"1","status":1}],"pcAlone":null,"appAlone":null,"pcProductList":null,"appProductList":null,"imouHomeAdvertising":null,"imouHomeIndependentStation":null,"list":null,"imouSeo":null,"object":null}}

How can we help？

How to set up my camera？

How to share my cameras with others？

How to select memory card capacity?